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The roles of co-clients and their influence on overall satisfaction during the service experience

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https://hal-amu.archives-ouvertes.fr/hal-01822880
Contributor : Yasmine El Alami Connect in order to contact the contributor
Submitted on : Monday, June 25, 2018 - 3:19:59 PM
Last modification on : Tuesday, October 19, 2021 - 10:59:11 PM

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Christèle Camelis, Florence Dano, Kiane Goudarzi, Viviane Hamon, Sylvie Llosa. The roles of co-clients and their influence on overall satisfaction during the service experience. Recherche et Applications en Marketing (English Edition), SAGE Publications, 2013, 28 (1), pp.42 - 64. ⟨10.1177/2051570713478342⟩. ⟨hal-01822880⟩

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