The roles of co-clients and their influence on overall satisfaction during the service experience

Christèle Camelis; Florence Dano; Kiane Goudarzi; Viviane Hamon; Sylvie Llosa

The roles of co-clients and their influence on overall satisfaction during the service experience

Christèle Camelis ¹ Florence Dano ² Kiane Goudarzi ² Viviane Hamon Sylvie Llosa ²

1 IAE La Réunion - Institut d'Administration des Entreprises - La Réunion

2 CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille

Document type :

Journal articles

Domain :

Humanities and Social Sciences / Business administration

Complete list of metadatas

https://hal-amu.archives-ouvertes.fr/hal-01822880
Contributor : Yasmine El Alami <>
Submitted on : Monday, June 25, 2018 - 3:19:59 PM
Last modification on : Wednesday, April 10, 2019 - 3:58:03 PM

The roles of co-clients and their influence on overall satisfaction during the service experience

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The roles of co-clients and their influence on overall satisfaction during the service experience

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